Privacy Policy

1. Who we are

Fortune Technologies (“we”, “us”) provides software development, automation, eCommerce and digital growth services. This policy covers this website and the business contact it generates. Replace placeholder contact details before production use.

2. What we collect

• Contact details you give us: name, company, email, phone and message content from forms or WhatsApp.
• Project information shared during consultations, proposals and delivery.
• Usage data: standard analytics such as pages visited, approximate location, device and referrer.

3. How we use it

• To reply to enquiries and prepare proposals.
• To deliver contracted projects, support and maintenance.
• To improve this website and our marketing (with your consent where required).
• To send occasional updates you have opted into; every message includes an unsubscribe path.

4. Sharing

We do not sell personal data. We share it only with service providers that help us operate (hosting, email, analytics, CRM) under their own confidentiality obligations, and where law requires it.

5. Client project data

Client systems and data we build or manage remain the property of the client. Access is least-privilege, credentials are stored securely, and NDAs apply by default on request.

6. Retention

Enquiry data is kept while relevant to our conversation and archived after a reasonable period. Contractual and accounting records follow legal retention requirements.

7. Your rights

You may request access, correction, export or deletion of your personal data at any time by emailing hello@fortunetechbpo.com. We respond within a reasonable timeframe.

8. Security

TLS encryption in transit, encrypted storage for secrets, least-privilege access and monitored infrastructure are standard practice across everything we run - including this site.

9. Changes

If this policy changes materially, the updated version will be published here with a new date.